Apartment rent ruls

How to make the booking:

1. Make your selection with the help of our search system.

You can chose several apartments and check availably of each, if you have special requirements — such as Internet, handicapped facilities, bath or shower preference etc,  please indicate these details in the booking form. The best apartments would be offered to you ASAP, if there the apartment was chosen is not available - you’ll be able to get best quality apartments of the same price range.

2. Send the preliminary booking form.


3. Within short period of time you’ll get a reply form from our manager (in order to get it more quickly, send the SMS to the emergency number: +38 (067) 484-43-02. Our office is not working on Sunday, that is why you may not get the answer quickly.


4. Make you final selection, make sure that you’ve indicated all the essential details.


5. Send the final booking. Booking is to be guaranteed with 1night rate deposit. For guaranteed bookings you can cancel your booking without penalty not later than 14 days before arrival, in case of later cancellation/dates change/no show – one night rate penalty is to apply. In case you book more than 10 days – 2 nights rate penalty is to apply. Please advice the payment method which is easier for you.


6. As soon as we’ll get the deposit for your booking - we’ll send you the booking confirmation. You’ll get the chosen apartment on arrival, no changes from our side could be made without your reconfirmation. In case of force major the apartment you booked would be changed ONLY to a better quality apartment, price would remain the same.


7. In case you ordered transfer from the airport (one way $20, return $30) our driver would be waiting for you with the sign with your name in arrival hall. In case you can’t find the driver — please keep in touch and we’ll help you. Our driver will take you to the apartment were our manager will accommodate you.


8. In the apartment — please check everything on arrival to the apartment — water, electricity, heating, Internet. In case there were some questions — we need to know about. We don’t want you to lose your time in Odessa solving the problems with the apartments. That is why we always propose you better quality apartment for your price.



Please pay attention that standard check in time is 14:00, check out time is 12:00. In case you would like to stay till late evening or for few more hours you can discuss this with a manager on arrival.

9. We provide each client with Odessa map on arrival. In case you would have any problems, questions, just need advice — please call our manager 09am-20pm by the phone 799-40-02.
   In case of real emergency please call +38 (067) 4844302, 799-40-02 within 24/7.


10. See you in Odessa!

We would like to draw your attention to the fact that you’ll have the exact apartment booked only in case this apartment have been confirmed to you and you’ve send 1 night rate deposit. We do not make the bookings for exact apartment for rental terms shorter than 5 days.

You can send not guaranteed booking (without 1st night payment), advice which apartment from the web page you liked, call us on arrival and we’ll try to get an apartment for you. In case of non guaranteed booking the apartment would be assigned only on the day of your arrival. But — July and August!

Deposit for guaranteed booking is required to confirm a reservation. This can be done by any of the following means.

1. 1. You may pay the deposit with either Visa, Mastercard, for this you need to tick : “To make prepayment with VISA or MASTERCARD” at the end of the booking form.
2. Western Union transfer. You can do it either from any WU office in your country or through the web site:www.westernunion.com.

Cancellations
For guaranteed bookings you can cancel your booking without penalty not later than 14 days before arrival, in case of later cancellation/dates change/no show – one night rate penalty is to apply. In case you book more than 10 days – 2 nights rate penalty is to apply.